Arctic Grey
5.0
(183)
Partner since April 2013

Price range for selected services
Starting from $199
Contact information
Primary location
New York, United States
Supported locations
United States, Canada
Languages
English
About
Business description
Arctic Grey helps Enterprise Shopify Plus Merchants with everything from custom built site optimizations to brand new eCommerce design & development from scratch. We've supported more than 1,000 Shopify stores, covering D2C, B2B, Wholesale, and Point of Sale (POS).
Platinum Partner
Partners are tiered based on multiple factors, including their history of experience and proven success on Shopify.
Specialized services
Contact for pricing
Description: Transform your existing Shopify store with Arctic Grey's award-winning design and development services. Tailored specifically for D2C, B2B, and Wholesale. Begin your journey with a free, no-obligation front-page concept design. Experience our risk-free, try-before-you-buy service, and see your store's potential come to life. https://arcticgrey.com/pages/get-started-form
Contact for pricing
Description: Seamless Migration to Shopify: Your Store’s Next Destination Transition effortlessly with Arctic Grey’s specialized business migration services for D2C, B2B, Wholesale, and Point of Sale (POS). Start your risk-free, try-before-you-buy migration experience with a fully functional demo of your store on Shopify. https://arcticgrey.com/pages/migration-to-shopify
Contact for pricing
Description: Custom Tailored Shopify Themes by Arctic Grey If you can dream it, we can build it. Experience Arctic Grey's specialized theme customization services. Ideal for D2C, B2B, and Wholesale businesses seeking a unique storefront. Get Started: https://arcticgrey.com/pages/get-started-form
Other services
Business strategy guidance, Custom apps and integrations, Product and collection setup, SEO, Site performance and speed, Troubleshooting
Industries
Clothing and fashion, Food and drink, Health and beauty, Jewelry and accessories
Featured work
EBY by Sofia Vergara
Arctic Grey played a pivotal role in transforming EBY, a venture by Sofia Vergara. They spearheaded a migration from Magento to Shopify, resulting in an 86% increase in conversions and a 46% rise in repeat customers. Their efforts also led to a 105% improvement in site speed, significantly enhancing the user experience. Explore the full case study through the link below.View featured work
The Cashmere Sale
Arctic Grey's transformation of The Cashmere Sale to Shopify resulted in a 22% sales surge and 18% traffic increase in 30 days. Their mobile-first approach and custom Shopify enhancements boosted the return customer rate by 82%, click the link below to learn more.View featured work
Bark Box
Arctic Grey's collaboration with Bark led to a personalized, breed-centric Shopify store. This innovative approach doubled the conversion rate to 3.4% and increased user retention by 57%. Arctic Grey's mobile-first and subscription-first strategies, combined with tailored user experiences, significantly enhanced Bark's customer engagement and sales performance.View featured work
Olaplex
Arctic Grey's partnership with Olaplex resulted in a comprehensive UX & UI overhaul of their Shopify store. This revamp dramatically improved conversion rates, boosted site speed, and increased average order value and user retention. Their approach to e-commerce design not only enhanced the shopping experience but also significantly uplifted Olaplex's online performance.View featured work
Harvard University
Arctic Grey's redesign of Harvard University's Shopify Store led to several improvements: a 52% increase in conversion rate and a 19% rise in average order value. The project focused on mobile UX/UI enhancements, leveraging a data-driven approach for a more intuitive and efficient shopping experience.View featured work
Lids
Arctic Grey significantly improved the online presence of seven brands under the Lids.com umbrella. They enhanced business workflows, implemented effective automations, and refined customer experiences. This approach led to notable improvements in conversion rates, user retention, and site speed.View featured work
Rating5.0(183)
Overall rating summary
Ratings based on and
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Reviews
Defender Distribution
Quality of work
5Communication
5I have an extremely complicated business with a lot of custom website requirements. I came to Arctic Grey to help streamline my e-commerce and wholesale business, while staying compliant with applicable regulations specific to my product. We have been working with developers for 15+ years and Arctic Grey has been the ONLY partner to overdeliver. They told me exactly what they were going to do and ...
Service reviewed: Store build or redesign
Antidote Fashion and Lifestyle
Quality of work
5Communication
5Highly responsive and sharp quality of work.
Service reviewed: Site performance and speed
Local Threads
Quality of work
5Communication
5Exceptional team with in depth knowledge of shopifys abelites. They will build you a great site.
Service reviewed: Store build or redesign
Colby Davis of Boston
Quality of work
5Communication
5I’m the owner of Colby Davis of Boston, a jewelry company focused on timeless, meaningful designs and personalized customer experiences. As the owner, I oversee both the creative and operational sides of the business, including our e-commerce strategy and retail growth initiatives. Our primary goal was to migrate from our previous e-commerce platform, bigcommerce, to Shopify while completely mod...
Service reviewed: Store build or redesign
Wildwood Guitars
Quality of work
5Communication
5I am the Web Content Manager at Wildwood Guitars. Our goal was to get our existing site off WordPress and on to Shopify. We gave Arctic Grey a huge project to complete and Maddie and Sophia got us to the finish line. Arctic Grey has greatly improved our SEO and have improved the website functionality overall, making it easy for our customer to look through thousands of guitars to find what they n...
Service reviewed: Store build or redesign
Bulbtronics
Quality of work
5Communication
5Arctic Grey didn’t just build a site; they became a technical extension of our own team. They successfully migrated our complex B2B catalog to Shopify+ and solved a massive ERP integration challenge that others might have walked away from. Bulbtronics Inc. is a leading distributor in the lighting industry, specializing in everything from medical and entertainment lamps to industrial LED retrofits...
Service reviewed: Store build or redesign
McClure's
Quality of work
5Communication
5Been working with Arctic Grey since 2020 through multiple site updates, theme upgrades, you name it....the backend account/project management team has been organized, clear and committed and the final results have been excellent...strong recommend for small businesses that don't have an in house team.
Service reviewed: Theme customization
paper2eat.com
Quality of work
5Communication
5Our online store is specializing in cake decorating supplies, with a focus on edible paper and edible ink for cake decorators and dessert artists around the world. Our initial goal was to make the website more accessible to all users, including visitors with disabilities, while also enhancing the overall user experience. Working with Arctic Grey has been a great experience so far. They implement...
Service reviewed: Theme customization
LOLA & Company
Quality of work
5Communication
5As the Marketing Director for LOLA & Company, I knew our website migration would be a complex and daunting undertaking. From Day 1, Giana led the project with remarkable ease and structural clarity. No matter how many unique challenges or technical questions we presented, she consistently provided strategic solutions. Her organizational precision and unwavering positive attitude were the primary r...
Service reviewed: Store migration
Sisterhood Supplements
Quality of work
5Communication
5We originally thought we needed a simple website refresh, but Arctic Grey helped us realize what we truly needed was a full rebuild. They delivered exactly what we were hoping for from the start. They built a completely new website that finally reflects the quality, credibility, and heart behind our brand. The process was organized, professional, and incredibly well-managed, with clear communicati...
Service reviewed: Store build or redesign