Shopify Inbox

Name: Shopify Inbox
Brand: Shopify
Rating: 4.6 (5480 reviews)

요금제: 무료
평점: 4.6 (5,480)
개발자: Shopify

설치

Use Shopify Inbox to turn browsers into buyers

An AI sales associate for your online store

Inbox puts an AI-powered sales associate on your storefront. Buyers can ask questions and get help finding the right products from your catalog. When buyers sign in with Shop, your Inbox agent can personalize replies using their preferences and purchase history from across Shopify. Run Inbox with or without the agent. Inbox learns from your catalog, policies, and store content while you control its tone, style, and rules.

Your Inbox agent helps shoppers from the first click.
Connects to your catalog, inventory, and policies with zero setup.
Set your agent’s tone, style, and rules so every reply sounds on-brand.
Rate chats to train your agent. The more you rate, the sharper it gets.
Built-in analytics: orders assisted, buyer satisfaction, and more.

판매자님과 비슷한 스토어에서 인기: 미국 소재

언어

영어, 프랑스어, 독일어, 이탈리아어, 일본어, 포르투갈어(브라질), 스페인어, 중국어(간체), 중국어(번체), 체코어, 덴마크어, 네덜란드어, 핀란드어, 한국어, 노르웨이어, 포르투갈어 (포르투갈), 스웨덴어, 태국어, 터키어, 베트남어, 그리고 폴란드어

다음과 호환:

Shopify 관리자
Online Store

범주

채팅

실시간 메시지 전달

자동 응답

맞춤 설정

리뷰 (5,480)

전체 평점

4.6

평점 수준당 개수

평점의 80%가 별 5개입니다
4.4천
평점의 12%가 별 4개입니다
682
평점의 3%가 별 3개입니다
164
평점의 1%가 별 2개입니다
73
평점의 3%가 별 1개입니다
172

모든 리뷰

2026년 7월 28일

I was really happy when the AI was working, but it suddenly disappeared. Now I have to respond to customers manually instead of the AI agent. Could you please check why this happened?

HWANGSIL

대한민국

앱 사용 기간 대략 1개월

답글 Shopify개 2026년 7월 31일

Hi HWANGSIL, sorry you ran into an issue. We had a brief outage that should have resolved. I just confirmed on your site that chat with AI agent is working. Let us know if you see a problem again.

2026년 8월 7일

Very Disappointing Update – Not User Friendly

The latest Shopify Inbox update is a major step backward. It feels completely unintuitive and has removed the basic navigation and menu options that made the app useful.

There is no proper navigation, no easy menu for finding instant answers, and basic functionalities are unnecessarily difficult to access. It feels like the development team has focused too much on AI and forgotten the fundamental needs of users.

AI should enhance the user experience, not replace basic navigation and essential functionalities. Users shouldn't have to struggle, log in, or depend entirely on AI just to find simple answers or access common features.

Honestly, I don't see much value in using the app in its current form. This update is frustrating, confusing, and a significant downgrade from the previous experience.

SriVaraha Foods

인도

앱 사용 기간 대략 1년

2026년 8월 6일

Previous to the latest update, customer details are no longer populated. We have no way of responding to customers outside of business hours, and we've lost business due to it for sure. Shopify - Roll it back.

The Dash Cam Guys

오스트레일리아

앱 사용 기간 대략 1년

답글 Shopify개 2026년 8월 7일

Hi Dash Cam Guys, you can turn this on at any time. Go to Shopify Admin > Sales channels > Inbox > Chat settings and click on "Require customer sign-in", then toggle it on. Hope that helps.